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FAQs

FAQs

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Delivery

   
 
When will my products arrive?

Urban Remedy currently offers three options to retrieve your juices: National Delivery, Local Delivery to San Francisco Bay Area Residents, and Local Pickup for residents near our retail locations. Read more on When will my products arrive?

 

General

 
   
 
Where does your produce come from?

We love sourcing our 100% organic produce from local farmers who practice organic, sustainable farming methods. Sourcing locally not only ensures the freshest, most flavorful product, but also supports the environment (smaller carbon footprint!) and our neighboring communities.

 
   
 
Are Urban Remedy juices and juice cleanses organic?

Yes. Our complete line of Cold-Pressed Juices, Nut Milks, and Shakes are always made with organic ingredients. Read more on Are Urban Remedy juices and juice cleanses organic?

 
   
 
Can my Kids drink Urban Remedy?

Of course! We’ve designed the taste profiles so that your young ones will love the juices as well. Keep in mind that it is recommended that children do not take part in cleansing.

 
   
 
Is Urban Remedy Kosher?

Our juices are made to Kosher standards and we are in the process of obtaining our Kohser certification.

 
   
 
What’s the environmental impact?

We maintain a low carbon footprint by sourcing from local farms who independently practice pesticide and herbicide-free farming. The containers that we provide our juices in are PETE #1 plastic bottles, which are recyclable.

 
   
 
Why don’t you use glass bottles?

Interestingly, plastic is a better choice for us than glass. We use PETE #1 plastic bottles for the following reasons:

  • ·         Plastic uses considerably less energy than glass to be
              recycled.
  • ·         It is dramatically lighter than other bottle options, which
              means less fuel is used to create and deliver each
              bottle.
  • ·         Our method of ensuring that the product is safe from
              bacteria is called HPP. This FDA approved heat-free
              method can only be done in a plastic container.
 
   
 
I’m allergic to nuts. Do you have nut-free products?

Yes. If you are cleansing, feel free to substitute Relax or Nourish for any other juice on the menu. However, please be aware that even our juices without nuts are prepared on machinery or in the same facility as juices with nuts, so if you are severely allergic you should still take precautions.

 
   
 
What is High Pressure Processing?

High Pressure processing retains food quality, maintains nautral freshness, and extends microbiological shelf life without the addition of heat. Read more on What is High Pressure Processing?

 
   
 
What is cold-pressing?

We cold press, hydraulically. First we grind or cut (triturate) our produce into a fine pulp. Read more on What is cold-pressing?

 
   
 
How long can my juices last?

You should consume your juices within 7 days after you receive them. They’re super fresh and never heated.

 
   
 
I thought that cold pressed juice is only “good” for 3 to 5 days, what changed?

Advancements in science and technology have changed. First, the best and freshest juice came from a juice bar, produced using a centrifugal juicer: pulpy, gritty, lasts only a few hours. Read more on I thought that cold pressed juice is only “good” for 3 to 5 days, what changed?

 
   
 
Where is your production facility?

Our juices are locally crafted in San Rafael, CA.

 
   
 
How should I store my juice?

Keep it chilly in the fridge until you’re ready to consume it!

 
   
 
Why does the juice sometimes look or taste slightly different?

Our juices are all handcrafted in individual batches, so variations may occur at times. Read more on Why does the juice sometimes look or taste slightly different?

 

Cleansing

 
   
 
How many calories are in each juice cleanse?

Each level offers between 615 - 1070 calories. Please bear in mind that counting calories with raw foods and juice is not equivalent to the calories you count on a traditional diet of cooked and/or processed foods. Read more on How many calories are in each juice cleanse?

 
   
 
How do I prepare for my juice cleanse?

By following our recommendations and avoiding the foods and toxins below, you will gently prepare your body to get the most out of your cleanse. Read more on How do I prepare for my juice cleanse?

 
   
 
How do I do the Urban Remedy juice cleanse?

Each day you drink six 16oz juices instead of your regular meals and snacks. Read more on How do I do the Urban Remedy juice cleanse?

 
   
 
Can I eat during my juice cleanse?

It’s up to you. We recommend a 100% juice cleanse, if possible, because eating slows down the cleansing process. Read more on Can I eat during my juice cleanse?

 
   
 
When can I receive my products?

We ship Monday through Friday via FedEx Priority Overnight for next day arrival. Please place your order by 5:30PM two days before your intended delivery (e.g. for Wednesday delivery, order by Monday at 5:30PM). Urban Remedy will ship up to six days of cleanse in one shipment. Meal replacements, unless otherwise specified, will be delivered in batches of five.

 
   
 
Why should I do a juice cleanse?

Juicing is a great opportunity to enhance your immediate and long-term health, no matter what shape your body is in. Read more on Why should I do a juice cleanse?

 
   
 
When is a good time to cleanse?

The optimal time to cleanse is when you can create the best circumstances to support your cleanse. Do your cleanse when you have some free time to reflect or rest, uphold your willpower and create intention around your cleanse. In addition, cleansing is a great time to re-affirm your commitments to your health and to your life. Set yourself up for success: ask your friends and family to support you and cut out time for reflection and relaxation. Cleansing with a friend or family member is another great way to get supported. We believe in you!

 
   
 
How often can I do a cleanse?

As often as you’d like!

 
   
 
Can I do longer than a 7 day cleanse?

Absolutely! You can cleanse for any duration of time. The longer the cleanse, the longer your body can relax and heal itself. In addition, cleanses often get easier the longer you do them, with the first day or two being the most difficult.

 
   
 
Can I exercise during my cleanse?

Yes, but we do suggest limiting yourself to light exercise, such as walks, yoga, stretching, etc. Read more on Can I exercise during my cleanse?

 
   
 
Can I get a different juice each day?

Absolutely! You can experiment with different cleanses as you please. We do suggest starting with the Signature and moving your way up to the Purify and then Super Green, but it’s ultimately up to you!